Privacy Statement Verpas B.V.

Verpas B.V. respects the privacy of all its customers and users. We ensure that the personal information you provide is treated confidentially. We process your personal data in accordance with the General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR and the Data Protection Act 2018.

1. What data do we process?

When you use our services, we process data that can be traced back to you as an individual. This includes:

• Order data: Name (yours or your contact person's), billing and delivery address, phone number, and email address. These are necessary to execute the agreement and send you status updates.
• Payment data: For the secure processing of your invoices or online payments.
• Account data: If you create an account, we store your data (including order history) on a secure server for your convenience.
• Indirect data: We receive status information (Track & Trace) from our logistics partners to monitor the delivery.
• Marketing: Only with your explicit consent do we use your email address for our newsletter. You can unsubscribe at any time.

2. Legal grounds for processing

We process data based on the following legal grounds:

• Performance of the contract: To deliver our technical products to you or your company.
• Legal obligation: To comply with statutory tax retention obligations.
• Consent: For marketing purposes and tracking cookies.
• Legitimate interest: For fraud prevention, the security of our systems, and the improvement of our business services.

3. Provision to third parties

Verpas B.V. never sells your personal data to third parties. We only share your data with selected partners who are essential to our service delivery:

• Logistics partners (for the physical delivery of your order).
• Payment institutions (for financial settlement).
• IT service providers (for the maintenance and security of our website and servers).

4. Retention periods

We do not store your data longer than strictly necessary:

• Customer account: We retain data in your account as long as your account is active.
• Tax administration: Invoice and payment data are retained for 7 years in accordance with Dutch tax legislation.
• Customer service: Notes regarding contact moments are retained as long as you are a customer, allowing us to assist you directly with follow-up questions.

5. Cookies and Visitor Statistics

During your first visit to our website, we request permission for non-functional cookies via a cookie banner.

• Functional cookies: These ensure a working shopping cart and login.
• Google Analytics: We analyze the use of our site in an anonymized manner (without transmitting full IP addresses) in accordance with European and UK privacy guidelines.
• Microsoft Clarity & Advertising: With your consent, we analyze browsing behavior to improve our website experience.

You can block cookies via your browser or the Google Analytics Opt-out tool.

6. Security of your data

We take the protection of your data seriously. Our website uses a reliable SSL certificate (HTTPS) to ensure that your personal data does not fall into the wrong hands. In addition, we maintain strict internal protocols for data access.

7. Your rights

You have the full right to access, correct, or delete your data. In addition, you have the right to data portability and you can object to specific processing activities.

To exercise these rights, please contact us via our contact details. If you are a resident of the United Kingdom and feel we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Residents of the EEA may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Last modified: February 2026